FAQ

What is Ecomtextile.com?

It is a unique online portal, which is designed by and for the people who are trading and supplying yarn in textile industry. It is a marketplace where yarn buyers can come and find a wide range of yarns and suppliers listed with their products and profile. This website is just a facilitator or a platform to connect buyers and suppliers at one single platform making this unorganized textile trading into an organized form.

What is there on the portal?

Portal will have only two types of registrations:

  • Buyer
  • Supplier
Buyers will find a number of yarn suppliers listed with their wide range of yarns.

How to register on Ecomtextile?

Yes. It is a free portal as of now. You can sign up using an email and mobile number and then you can have access to the website.

What a member can do as a registered member?

As a registered buyer, you can sell your yarn using our services and buyer can buy the yarns available at our platform.

Do you work on commission basis?

At present , we are not charging anything from the buyer or the supplier .

How can I delete my profile on Ecomtextile?

Anytime, you can write to us , to delete your account from Ecomtextile.

How can I post my selling / buying offer? Is it free of cost?

After registration, you can post your Yarns for sale or buyer the available yarns. Buying is free of cost on Ecomtextile. Selling involves minimal charges.

How much time does it take my selling / buying offer to go live?

After verification from admin department, the yarn goes live for sale.

How can I edit my selling / buying offer?

After you log in your account, you will find option to manage yarns.

What am I supposed to do after my yarn is live?

You have to make sure, that you execute the yarn orders if it has been placed by a buyer. You can withdraw or edit you offer anytime otherwise.

What is the preferred mode of communication for contacting buyers?

You can contact buyers, through the CHAT option in your account.

Where can I get a track of my order status on Ecomtextile?

You can check in the Track order option via mentioning the order no you want to check.

Will you share my information with other businesses?

Absolutely not. We do not share or sell any customer information.

If I have a query, Who do I get in touch with?

If you have a query you can
Contact our customer support on 91-8448448640
Chat with us on website
Write to us at: info@ecomtextile.com